Last updated: 21 September 2026
This Privacy Policy describes how Achievr ("Achievr", "we", "us", or "our") collects, uses, and shares information when you use our application on Meta Quest devices (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Account Information. When you or your organization administrator creates an account, we collect your name, email address, and organization details.
Usage Data. We collect information about your training sessions and training days within the App, including session duration, start and end times, and activity completion, so we can track progress and enforce your organization's subscription or bundle allowance.
Device and Sensor Data. The Meta Quest platform provides your headset and controllers' motion and position data directly to the App so it can render and drive your session. This sensor data is processed on your device in real time and is not collected or stored on our servers.
Technical Data. We automatically collect limited technical information such as app version, device type, and error/crash logs to maintain and improve the App.
We do not sell your personal information. We share information only with:
We retain account and usage data for as long as your organization maintains an active account, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations. You may request deletion of your account data at any time; see Section 7.
We use industry-standard technical and organizational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To request deletion of your data, email us at the address below with your account email and organization name; we will action verified requests within 30 days. You may also ask your organization administrator to do this on your behalf.
Your information may be processed and stored in countries other than your own. Where this occurs, we take steps to ensure appropriate safeguards are in place consistent with applicable law.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of the App after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, or wish to exercise any of the rights described above, contact us at privacy@achievr.io.